Writing

Avda. Imperio Argentina

Nº 9, Bl. 6, 2º B.

Málaga

Mediamarkt España

Gran Vía nº 8

Madrid

                                                                                                        Wednesday 20th November

I´m writing to complain about a problem I took with a movil phone I bought in Mediamarkt Málaga last Monday.

I was looking for a telephone with an important discount because I didn´t have much money.

When I arrived to the shop, I asked a seller if they had any offer and he told me, they had one telephone without box but it worked very well so I bought it.

On Tuesday, when I turned on the telephone it didn´t work!

I went to the shop and the seller told me that it wasn´t his problem because

I had broken the phone!

Furthermore, I was shocked because I could give back the phone, it had only one day!

That is completely unacceptable!

Until I had that problem, I had always associated with Mediamarkt with a serious company.

It is very sad that this problema has happened and I would be grateful if you could change my phone because it doesn´t work.

   Sincerely

   María García Del Valle